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One Saturday morning, no hot water. Evidently, this is the norm from what I read here concerning a lack of quality & concern from a manufacturer that had better reviews than AO Smith & Bradford White. If you do not have access to these documents, this information can be found on the unit itself. The Performance Plus includes self-cleaning capabilities. Called the support followed along to check it out. Rheem’s Professional Classic line of water heaters is an electric tank-style model. 0.80 - 0.83 UEF. The Electric units have up to .95 energy factor and come in 3 variations: standard, a point-of-use model for small spaces, and a model made for manufactured housing. Thank you for choosing an FurnaceCompare.com Certified Contractor. Why, should you be? 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater: Product Description: The smartest, quietest and most efficient water heater on earth features a hybrid heat pump design making it 4x more efficient than standard electric water heaters with an estimated energy cost savings of $4,000 over 10-years. The gas units have an energy factor of up to .67 and feature several venting options including direct and power venting. The Performance features a maintenance-free, no filter design and is available in many sizes and capacities, with electric units ranging from 20 to 50 gallons and gas units ranging from 28 to 98 gallons. As Performance Platinum, it comes with a 10-year warranty and 1-year in-home labor warranty. I understand that I am providing this consent even if my telephone number is currently listed on a federal, state, internal Do-Not-Call list. Rheem Performance Platinum Smart Electric Water Heater: Design & features Rheem has a reputation for making great water heaters and the Performance Platinum is no exception. Other options New and used from $999.99. I understand that I do not have to agree to receive these types of calls or text messages as a condition for purchasing any goods or services. A happy customer is a return customer! Prices vary substantially by tank capacity (for tank-style series), so these prices typically represent the price for the smallest tank. A temperature and pressure relief valve and enhanced flow brass drain valve are also included with the unit. New electric water heaters typically cost between $430 and $610 with installation. Doesn't bode well for consumers being left out in the cold! Some models are Energy star qualified. Several owners complained of the units coming with faulty conditions apparent in less than a month or within a day after installation. Please browse the product types below for specific details on locating a model or serial number: The product generates a high BTU of 199900 per hour which means that the heating element works fast. Ranging in capacity from 40 to 75 gallons, the Bradford White TTW is a power-vent gas heater with an energy factor of up to .70. 6-10 year limited tank warranty, and a 6-10 year warranty on components (depending on the model). I will never buy another Rheem Hot Water Tank. Rheem Performance Platinum 50 gal. Rheem Performance Platinum 50 Gal. It sucks. First delivery, was damaged by a fork lift @Home Depot, which I refused. The comments were mixed and the homeowner decided to purchase the Performance because of the lower price and ease of replacement. I have tried contacting Rheem several times and have not received a response. I am providing my prior express written consent to share my information with FurnaceCompare.com's, Networx and, and Networx’s authorized parties calling on their behalf, to deliver calls or text messages to my phone number provided above, for the purpose of home improvement requests & contractor bids, using an automated telephone dialing system or an artificial or prerecorded voice. No call. If you’re having a hard time finding a particular water heater manual, please send me a note and I’ll do my best to track it down. It caused smoke damage and carpet damage to our home. Not only is this water heater super efficient with a 3.55 energy rating, but it also features smart technology that lets users control the unit from their smartphone. In addition, there are Ultra Low Nox models for manufactured housing. of water per year with our exclusive water savings setting The Performance Plus comes in 40- and 50-gallon capacities, is self-cleaning and features a premium grade anode rod for longer tank life. Tall 12 Year 40,000 BTU Natural Gas ENERGY STAR Tank Water Heater with WiFi Module Included (116) $77400 Get Everything You Need (7) Continuous hot water: Rheem performance platinum tankless water heaters heat water when you need it, for as long as you need it, and the 9.5 GPM model can provide enough hot water to supply up to 3 bathrooms at the same time (at a 35 temperature rise) Saves water: save up to 1,100 Gal. Several owners stated that the unit heats water very quickly. 2nd tank delivered that afternoon for installation the next day. The models have a self-powered diagnostic control system to troubleshoot problems. Professional Prestige Series: High Efficiency Condensing Power Direct Vent. “Rheem is committed to developing cutting-edge products that benefit end-users and our environment,” said Ankur Maheshwari, senior product manager, Rheem. The Gas units have a energy factor of .67 and the electric units have a energy factor of .95. New gas powered water heaters typically range between $500 and $1,000 with installation. 9-year tank warranty, 9-year parts warranty, and a 2-year full-in-home labor warranty. It's smart: with its built-in WiFi and the EcoNet app, you can check hot water availability, track energy usage and can control its modes; choose the efficiency or performance you want. HomeProPlumber This article details the differences between Rheem’s Professional & Performance Series Water Heaters. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. But what consumer won't throw another $50 at a prettier box or a word like platinum. A homeowner on Terrylove.com asked for opinions on whether to buy the Rheem Performance, Performance Plus, or Performance Platinum water heater. $1,149.00 $ 1,149. Unless you like cold showers and an angry wife. A local specialist will contact you shortly. The Electric units have a .95 to 2.45 energy factor and each unit is built with a premium-grade anode rod for long-lasting protection against corrosion. This allows you to get an easy installation of the product and you can lift it as much as required. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. The absolute worst. Purchased a Rheem's Platinum hot water heater. Each unit houses a vapor sensor that shuts down the burner if flammable vapor is detected. A consumer on terrylove.com asked for opinions about the Performance versus the Performance Plus and Performance Platinum, with the majority of responses favoring the Platinum. In addition to reviewing a particular model of equipment, the reviewer also assigns a rating from 1 (“Very Unsatisfied”) to 5 (“Very Satisfied”). Several owners praised the longevity of the units’ lifespan citing more than 5 and more than 10 years in service, One reviewer complained of Rheem having terrible customer service, One reviewer complained that the pilot went out within 90 days and there were leaking problems as well, One reviewer complained of having the warranty voided because of an inconvenience with flooding, which the warranty did not cover. Tall 12-Year 38,000 BTU ULN Natural Gas Water Heater is an efficient Ultra-Low NOx water heater that provides more hot water for added convenience and has features like push button, match-free ignition that make it great for replacement. The power supply that connects to the damper is defective. Several owners praised the units for lasting over 10 years and one mentioned 27 years. The gas units range in capacity from 29 to 75 gallons, with an energy factor of up to .70, and are available with several venting options, including induced draft vent, power vent, and atmospheric. The Rheem Performance Platinum water heater is available in both gas and electric models. Turned off electricity to tank for fear of a fire. All electric water heaters and gas heaters that use electricity: The first … The warranty for the Rheem Performance Platinum water heater is comprised of the following: See ratings and reviews for the best in furnaces, air conditioners, heat pumps, boilers and more. Rheem water heater model and serial numbers can be found on your original warranty or sales invoice. They'll FedEx me a new one but it'll take 1 to 2 days to get to me. FurnaceCompare tracks nearly 300 series of water heaters. Tuesday comes, no part. See also: Rheem water heater manuals. The push button ignition system ensures safe and easy startup. There are very few online comments regarding the Rheem Performance water heater on HVAC forums. I understand that instead of providing this consent, I may call 855-335-1188 to receive my offer. It has dual stainless steel heating elements, simple to read diagnostics, and self-cleaning features. The lowest rung of the Rheem gas heater family, these water heaters begin at a UEF of .54 and top out at .81 for the most efficient model. (Source: https://www.cpsc.gov/Recalls/2016/rheem-recalls-to-repair-water-heaters), Several reviewers complained that the units did not last more than 1 year. These units run on natural gas or propane, and have a blower to vent fumes through the roof or wall. My advice, do not buy Rheem. Residential water heaters are typically 50 gallons or less. The Rheem Performance Platinum Gas Water Heater (50 Gallon) is ideal for medium-sized households. 4th unit came yet w/another plumber last Fri. And that modern water heaters are considerably more energy efficient? Let us know what type of service you need and we can connect you with a certified local HVAC contractor. That installation leaked from the control panel, where a sliver of metal was discovered. Rheem Water Heater Troubleshooting. However, we have only included a series on this list if we have at least 5 reviews of that series, and if the series is available in 2018. We took a closer look at the differences in brand awareness, product line, price, quality, warranty to help you make the right decision in the AO Smith vs Rheem rivalry. The rating plate is located near the bottom of the unit. It didn't work out of the box because the flammable vapor sensor was defective. Rheem doesn’t have model number specific manuals but instead a single manual may cover a various sizes of a specific model. Bradford-White TTW Water Heater. Contact a top-rated local expert to help with all of your home's HVAC needs. There are not many online reviews regarding the Performance Plus. Plugged it in and it worked. The TTW features corrosion-resistant vitraglass lining, a layer of non-CFC foam insulation, an advanced temperature control system, and an LED diagnostic screen. One of his cohorts is due in the AM to review the issue, before the 2nd plumber comes later. The Gas units have an energy factor of up to .70 and feature several venting options including induced draft vent, power vent, and atmospheric. They FedExed me a replacement part that came the following day. The Performance Platinum uses a premium grade anode rod for long-lasting protection against corrosion. The prices displayed are the lowest prices that we found on the websites of internet retailers that sell this particular series of water heater. Ready to get a quote from an HVAC contractor? Our Rheem Performance Platinum water heater's control panel started an electrical fire. © 2021 FurnaceCompare.com - a Red Ventures Company. Ready to get a quote from an HVAC contractor? A tank is a tank… it will rust. If we only have a few reviews, there is a risk that a single homeowner will skew the average rating too far in one direction or another. Probably nothing…. Two days later w/MANY calls to Rheem they agreed to have the 2nd plumber come back to check the unit. A homeowner on the same site debated between the Performance Platinum Hybrid and a GE Hybrid and chose the GE because it seemed simpler and more efficient. The gas option comes in either 40 and 50 gallons with a .62 energy factor. See who made our list of the best Water heaters of 2021. It's smart: with its built-in WiFi and the EcoNet app, you can check hot water availability, track energy usage and can control its modes; choose the efficiency or performance you want. Go to Lowe's or somewhere else, avoid Home Depot because they only sell Rheem. HomeProPlumber provides full service plumbing maintenance, repairs and replacements for every plumbing component in your home. FurnaceCompare.com has collected reviews on more than 45 different brands and 165 different series of water heaters. RHEEM… 6 to 8 days is TOO LONG to wait for hot water! Only 1 left in stock - order soon. A local specialist will contact you shortly. Several owners praised the unit for providing a long duration of hot water. 6-year tank warranty, 6-year parts warranty, and a 1-year full-in-home labor warranty. Bradford White offers 10 different TTW models, 6 of which are Energy Start qualified. Rheem offers a 12-year tank warranty, 12-year parts warranty, and a 3-year full in-home labor warranty on all Performance Platinum models. The Rheem Performance Plus water Heater is available in both gas and electric options with multiple gallon capacities. The Performance Platinum Rheem logo decal is on the front above the thermostat control panel. Home / Water Heaters / Best Water Heaters of 2020. 5.0 out of 5 stars 5. Natural Gas Tall Water Heater comes with a 40,000 BTU/hour environmentally friendly low NOx burner that provides ample hot water for households with 3 to 5 people. The Rheem Performance Platinum Electric Hybrid Water Heater is the creme de la creme of hybrid water heaters. One owner stated that unit lasted a long lifespan, One reviewer complained that the unit would not heat the water above lukewarm, One reviewer complained that the model had to be repaired twice within 2 years, Another reviewer complained that their system sparked and caught fire, One reviewer praised the unit for being very energy efficient, Several reviewers praised the unit for heating the water very quickly, Several owners praised the unit for never running out of water, Rheem recalled about 54,000 Performance Platinum water heaters after discovering a problem with the control panel that can cause fires. Performance. Not even a month later, it breaks down. They also vary in features and price. As Performance Platinum, it comes with a 10-year warranty and 1-year in-home labor warranty. The gas units range in capacity from 29 to 75 gallons, with an energy factor of up to.70, and are available with several venting options, including induced draft vent, power vent, and atmospheric. There were others that called on Friday and got the part. A self-diagnostic gas control valve helps improve monitoring and servicing of the heater. American Standard Heating & Air Conditioning. Then, the control unit went BLANK! FREE Shipping. × Recalled Rheem brand Performance Platinum electric water heater. I took the time to review 3 manufacturers of hot water heaters & decided on Rheem to replace 21 yr old ao Smith. We are near your home in … Rheem has recently learned that the thermostat control panel on certain Performance Platinum Water Heaters can overheat under certain circumstances. Customer review of our Rheem Performance Platinum 50 Gallon Electric Hot Water Heater with EcoNet WIFI module capability, and leak detector sensor. The Rheem Performance Platinum water heater is available in both gas and electric models. It is targeted at cost-conscious homeowners, and comes with built-in diagnostics, self-cleaning features, and is available in 20- and 55-gallon capacities. Since, 5-24-18, I have dealt w/FOUR tanks & maybe yet 1 more tomorrow. They said it was the control board and they would overnight a replacement, but being a weekend, we would get it Tuesday. American Standard Heating & Air Conditioning. Have to get moving, & take yet one more COLD shower! Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. of water per year with our exclusive water savings setting No Hot Water . With the combination electric power, this hybrid model is designed specifically for residential use and delivers hot water faster than most standard electric water heaters. The Rheem Performance Platinum 50 Gal. Use 2 … Confused? Called Rheem & explained that I was not pleased w/the knowledge that just maybe there would be another issue w/the quality of the unit. Electric units come in 40 and 50 gallon capacities, with an energy factor ranging from .95 to 2.45 for the Performance Platinum Hybrid Heat Pump. The list below represents the top-rated water heaters available for sale in the US and Canada. You do not make a good product. Bought a Rheem water heater in July 2018 from Home Depot. After installation, the unit was leaking on top. Hot water till the following mid-day! I call and with the assistance of the customer rep, work on and diagnose the defective pos water heater. The Rheem Profession Classic water heater model comes in both gas and electric versions with capacities ranging from 28 to 75 gallons for gas and 20 to 55 gallons for electric. We sell & install Rheem Professional Series gas & electric water heaters, and tankless water heaters. Performance Platinum Series: Gladiator AVAILABLE EXCLUSIVELY THROUGH THE HOME DEPOT Designed to protect your home, allow remote temperature control and alert you of potential issues Smart water heater with Built-in leak detection, auto water shutoff valve and WiFi Several reviewers praised the unit for having hot water for long durations of time. It features a low NOx burner and can provide hot water at a lower cost than the older models. By entering your phone number and clicking the "Submit" button below, I agree to the following: www.furnacecompare.com's Privacy Policy and Terms of Use. The Rheem Performance Platinum comes with a complete lightweight body along with wall mounting options. The rating plate shows the model number, date of manufacture and serial number. By entering your phone number and clicking the "Submit" button below, I agree to the following: www.furnacecompare.com's Privacy Policy and Terms of Use. We were never notified by the manufacturer of this recall/defect. I am providing my prior express written consent to share my information with FurnaceCompare.com's, Networx and, and Networx’s authorized parties calling on their behalf, to deliver calls or text messages to my phone number provided above, for the purpose of home improvement requests & contractor bids, using an automated telephone dialing system or an artificial or prerecorded voice. I understand that I do not have to agree to receive these types of calls or text messages as a condition for purchasing any goods or services. You can either left-click on the link to open the manual in a new tab or right-click and save a copy directly on your computer. After the incident I searched online regarding the particular make and model of this water heater and found out there is a recall for this very same reason. Had it about a year when water got up into the wiring and fried the wiring. Find ratings and reviews for Rheem Air Conditioners, Boilers and more. This water heater is fitted with Leak Detection and because it benefits from Wi-Fi connectivity, it will send alerts to your phone if anything requires your attention. Rheem offers a huge collection of highly efficient, gas-powered tank water heaters for every size home. Rheem’s Performance Plus line of water heaters is available in both gas and electric models. There is a post from a homeowner on thetankatwaterheaterrescue.com stating that the anode rod on his Performance Platinum failed after 3 months, the rod was replaced and all is well so far. Available in both gas and electric models, Rheem Performance gas units range from 28 to 98 gallons and electric units range from 6 to 50 gallons. Other Performance Reviews. I cannot imagine they are much different. Ranging in capacity from 40 to 75 gallons, the Bradford White … Rheem offers a 6-year tank and 6-year parts warranty on all its Professional Classic models. 00 $1,299.00 $1,299.00. Each unit is built with a premium-grade anode rod for long-lasting protection against corrosion, and they come with temperature and pressure relief valves. Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. 3rd unit came out w/another plumber the next day, as the first installed unit was replaced. The Rheem Performance is a line of gas and electric water heaters designed for use in many applications, including manufactured housing. The Rheem Performance Platinum water heater model comes in both gas and electric versions with ranges of 29 to 75 gallons for gas and 40 to 50 gallons for electric. I'm on a limited income and so had to fix it myself. I had sent in my warranty card the day we had the water heater installed, but still did not receive notification. One reviewer stated that the 48 gallon model never ran out of water for his house, Several owners complained of the unit dying within 5 years, One reviewer complained of terrible customer service, Several reviewers praised the unit for heating water quickly, Several reviewers praised the unit for always providing hot water without running out, Several reviewers praised the low energy costs of the water heater, Several reviewers complained of terrible customer service, Several owners complained of warranty issues with the company. Home / Manufacturers / Rheem / Water Heaters / Performance Platinum. The Rheem performance platinum hybrid water heater is an impeccable example of both efficiency and value for money. © 2021 FurnaceCompare.com - a Red Ventures Company. I guess we'll do that with cold water the next couple days while I wait for the replacement part to this defective Rheem water heater. One thing they have in common is that the both companies produce quality water heaters for residential and commercial use. Continuous hot water: Rheem performance platinum tankless water heaters heat water when you need it, for as long as you need it, and the 9.5 GPM model can provide enough hot water to supply up to 3 bathrooms at the same time (at a 35 temperature rise) Saves water: save up to 1,100 Gal. Notification could have prevented this fire at our house. These lines run from the most basic Performance line to the environmentally friendly Performance Platinum and Professional Prestige lines. No information. Provides ample amount of hot water for households with 3 to 5 people. The following list ranks the top 5 water heater series from lowest to highest, based on the average of those consumer satisfaction ratings. Learn more about your home's heating and cooling system with our guides, how-to's, FAQ's, tips and more. We are out a $2,500 home insurance deductible due to the faulty appliance. Did you know your water heater has a 10 year lifespan? Aside from standard features additional options include: both direct and indirect venting options, and options for a table-top model designed for kitchens and indoor tight-spaces. Plumber left & I called the repair no. I'm glad I opted for the more expensive performance Platinum model because I could only imagine how peachy their lower end water heaters work. Thank you for choosing an FurnaceCompare.com Certified Contractor. for Rheem. Rheem Performance Platinum 9.5 GPM Natural Gas High Efficiency Indoor Tankless Water Heater. Product Overview The Rheem Performance Platinum 50 Gal. Rheem’s Performance Platinum line of water heaters is an electric tank-style model. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. See ratings and reviews for the best in furnaces, air conditioners, heat pumps, boilers and more. Browse our full collection today. The electric models also come in 40 and 50 gallon capacities with a .95 energy factor. It should last longer than a year. Learn more about your home's heating and cooling system with our guides, how-to's, FAQ's, tips and more. There was power to the heater but nothing on the led. Rheem\s Professional series is only available to licensed professionals in the trades — they are not sold directly to homeowners. No power. First off, AO Smith is solely focused on the water he… I have numerous documents on it – fire department report, photos, etc. I understand that instead of providing this consent, I may call 855-335-1188 to receive my offer. After thorough evaluation our team found the 5 best water heaters: Consumers and homeowners have submitted thousands of reviews to this site. A 12-year tank warranty, and a 2-year full-in-home labor warranty our,... Bode well for consumers being left out in the trades — they are not many reviews... 1 to 2 days to get a quote from an HVAC contractor would be another issue quality... Year limited tank warranty, and is available in both gas and electric options with Gallon... Receive my offer me a replacement part that came the following day residential water heaters in. Not even a month or within a day after installation for long durations of time 50 gallons with a lightweight! Of his cohorts is due in the us and Canada since, 5-24-18, i have numerous on! 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