Have you made sure that it is charged up? But be very careful you follow the directions exactly or you may reset your phone completely. and use Android launcher for those hrs. Make sure your hand is clean and dry and free from static before touching the screen again. Smartphone: ZTE N9810 Problem: Screen Not Working Description: Glass has a hair line crack across the width of the screen. This tool is also not that stable and crashes at times. Not brokenjust out of whack. No, not throwing it on the ground hoping it will break. After I hard reset it the screen turned back on but when I locked my phone and tried to unlock it again the screen would not turn on. So what I mean is that the buttons work and the fingerprint scanner does too, but when I touch the screen it's like I'm not touching it, no response at all. If it starts getting warm, give your phone a break. Thread Starter. Physical damage. I'll give it a try as soon as the phone decides to let me... hmm .. ok .. yeah then its not either of the issues I though it was ... if it was locked up .. the buttons and fingerprint sensor wouldn't work either ... and if it was the magnet issue the same would go for that. But if fail, you should let your phone hard reboot. For example, when I press my return key the gallery opens, when I press the number 1, the number 6, 7, or 9 responds. no problem, i'm not part of the Moderator Community but if i can help, i'll always be here to help. At this time, stop searching on the Internet and trying every method you find cause one wrong selection can wipe your data on Android phone. If this happens, it is because the phone book's memory is already full. N800 ZTE will not charge on the wall outlet. Best community around, You are welcome .. glad to hear that it seems to be solved hope everything from now on runs smoothly for you. This will enable you to store more media files on the phone, and will allow you to transfer files to your computer. In some new phones, the battery can no longer be removed as in older smartphones and it may be the case for your ZTE Axon 7 Mini. my phone ZTE phone will not come on, the screen is black and the red light at the top of the phone stays on . Why is My Phone Touch Screen Not Working? Touch Uninstall > OK. Updating your phone to the most recent software will keep the phone running smoothly, fixing any bugs, and it will operate at its utmost. Check all the connectors-- between the phone, charger, and outlet-- to make sure all connections have been properly made. 1 of 12 steps Select one of the following options:Turn key lock on or off, go to 1a.Select time for automatic key lock, go to 1b. ZTE USA manufacturers a variety of popular phones. Change your location to one where the network is accessible, or temporarily turn off the phone. thanks for the response but you already actually answered that question by telling me that the buttons work .. that shows the phone is active, head over Recovery and Clear Cache only then Reboot back to system that may or may not help. What Are the Reasons for Android Touch Screen Not Working? I had an issue with my zte skate, the touch screen was not working well initially it was touching icons randomly where i did not touch. Static electricity, sweat, and oil on your hand result in the phone has no response to your touching. My Axon 7 was doing same thing after a hr or so of usage it started to be slower ie finger print scanner slow or none responsive & screen freeze. Chances are that this is going to be a tough thing to trouble shoot .. Zte score touch screen stopped working? Did a cache wipe (Didn't help either, did this before Nova uninstall). 2- Press & Hold Power and Volume Up till the recovery menu shows up. I also have Nova launcher! The notification light of your Android device keeps blinking but the device is not responding. Today, I discovered a fix to the most scared problem on the Galaxy Phone’s- Screen Not Responding problem.To put it simpler, the phone boot up successfully but no on-screen function works, the digitizer is not receiving any response of any touch or tapping of the screen. Make sure your hand is clean and dry and free from static before touching the screen again. If you pick up your phone … And run it to enable the Screenshot It app on your ZTE via USB able.It means that you will need an extra program to run Screenshot It on phone not rooted. If not, continue to the next step. Someone also determined that if you have a magnet hitting a point on the phone it can keep the screen from responding because the Axon has a feature that some cases can turn off the screen when closed or display half the screen in a case that has a little window in it .. and it uses magnets to do this. Wednesday September 2, 2020 3:19 am PDT by Tim Hardwick. If you have another phone you can borrow, just make sure the SIM card is completely dried out and stick it into the working handset. If you are in a building, move towards a window. Choose the Wi-Fi option to configure your wireless connection, and to choose other available networks in your area. Terms — The software checks the phone info and has itself empowered. Move to an open space. Jose Olazabal - 2: Go to phone icon>dial pad (10 dots bottom/center)>enter the number and if it's not already a contact, then you'll see create new contact and add to contact options at the top. Check out this troubleshooting page on how to replace the battery. Then, touch the app to open its details screen. Well, it's been over 24hrs since the factory reset and I'm happy to report that there haven't been any issues with the phone so far, hooray! This will reboot the phone, ruling out software issues. The official ZTE reps haven’t given any proper solution yet. There is a local charity group that takes in damaged phones, computers, televisions, etc. On the Apps screen of Play Store, touch the Menu Key > My apps. Reset Phone For Donation- But Screen Not Working. Firstly, hold and press the power button to restart the Android phone, then your phone may back to normal. So, has anyone else had the issue of the screen not responding? If that doesn’t work, fixing the digitizer requires taking the phone apart. The Android mobile phone is rebooting or crashing very often. Touch screens are great when they work, but when a touch screen stops working, all that ease of use goes out the window and frustration sets in very quickly. Images display perfectly all over the screen, but touch functions aren’t working below the level of the crack. Need to order a new digitizer screen and for convenience the combination of display and digitizer as a single unit. It truly is therefore necessary today to know how you can make a screenshot on your ZTE. then i removed battery and held power button for a min and reinstalled battery and it powers up fine but thats it. 0 webworkings Titan. Good morning everyone! Follow the prompts to set up Wi-Fi, Google account, Google location and other options. Thank you for posting back, and letting us know the steps you are taking. The phone comes on I could see the lock screen but I can't unlock it. Way 2. Magnet affects your phone causes the touch screen not working properly. ZTE Awe Touch Screen is Not Responding Make sure your hands and phone are clean and dry before touching the screen. It looks like you're new here. Visit our website for more details! The phone comes on I could see the lock screen but I can't unlock it. If you are unable to store photos and other media, delete unnecessary data from the gallery and video section of the phone. You may have touchscreen issues if your device: Screen doesn't respond to your touch; Freezes; These steps help identify and resolve the underlying cause. My phones battery died and I replaced the battery as it would not turn back on. Sorry to hear you're having issues with your device at the moment. 03/10/2019 by Sheila. They use the items to teach disabled & mentally challenged people how to diagnose & repair them. Please continue to post, as we will be waiting to hear. same issue. Then, press the power button to restart the phone. Thanks for the fast response (this forum is awesome!). Screen timeout not responding. Have you done or try a Factory Reset via Recovery? Good Luck!!! I had purchased the ZTE Avid 4G 5 days ago and sometimes the screen is lock in portrait view. I hope this works for you ... basically .. my suggestion would be to slowly reset up your system .. don't throw everything back in at once ... if it is some app or something causing the issue you may be able to figure out which one it is if you take it slow .. or if it happens again do a factory reset .. don't set up your phone at all except for just the basics .. no extra apps or anything but what the phone came with from the factory .. and if it still does it .... well .. it may be an issue with the phone itself .. and at that point I would contact ZTE's customer support. Do not get worried, it’s not difficult! The notification light of your Android device keeps blinking but the device is not responding. Extreme temperatures are below 32°F (0°C) and higher than 113°F (45°C). Good morning everyone. It was working fine last night I put it to charge and when I got up it didn't work. Android buttons not working or android softkeys are not working issue. Enter LG Mobile Phone Recovery Mode. This is called Samsung Galaxy Screen Not Responding. You may have touchscreen issues if your device: Screen doesn't respond to your touch; Freezes; These steps help identify and resolve the underlying cause. It actually started yesterday (1 time, I "fixed" it by restarting the phone after turning it off in recovery mode). I did check the box next to auto rotation in settings so it's not a … Taking a screenshot on his ZTE is really convenient in a lot of situations. and see if not Nova the one is causing your touch screen issues. Today, it happened I had finished charging it. For that, it’ll be essential to check several stuff prior to attempting the different techniques. Length of standby time then your phone may back to normal then you anything! 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