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I called Grohe and was told that most likely the leak from the faucet was caused by a defective cartridge. Will look for their products again! … They are insisting that I provide a document with “invoice” written on on it which you don’t get from Amazon. I bought the shower head in good faith confident that should anything go wrong I had the sucurity of the 5yr guarantee. Kitchen Mixer Taps (10) Filters Clear all. They do not honor the warranty which was provider and the aftercare is dire. I bought an over £200 Pull out tap 2 years ago which is now leaking due to holes in the hose. When we tried to return it to the company for a smaller model they were not interested, telling us we had to purchase a new flush plate unit at double the cost. Waiting for another tap. Both can also be a place that expresses your personal style, and Grohe has the design team necessary to help you achieve that. However, they give you just enough, not a millimetre extra, so be careful with it.Overall it's a mission to fit and I don't recommend it, unless you don't like your kitchen fitter.It's cheap for a reason: wrong design. We have had all of the water off to the entire first floor of our house, just because Grohe can not send a replacement part straight out to a customer that trusted the brand. The tools recommended are hard to find in the US (closest is the UK) and they are expensive. The fall off as soon as you look at them. This tap is specifically designed for easy installation. Would recommend the addition of one or two Grohe clear plastic soapdish … Ingenious GROHE designs are loaded with functionality and style, yet their durability remains solid creating an opulent and long-lasting impression. Would recommend the addition of one or two Grohe clear plastic soapdish -cum-shelves which are very easily fitted … He understood my problem and resolved it by arranging replacement parts under guarantee for next day delivery.Absolutely superb service and a credit to the Grohe technical team. Geneva Freehand Shower Head with Concealed Fitting; 1.4 4. My suggestion for anyone looking for products which Grohe stock- Go elsewhere and save yourself the headache in the long run. Grohe took 9 days to answer a customer service email and they only managed that after being promoted. I am so shocked that what I thought was a reputable company could treat a customer so badly. 67 Grohe reviews. Thank you! Will definitely not buy any more products of this brand and would not advise anyone to do it as well. Called grohe and they insist that I have someone come and reinstall the tap before they'll send engineers out. The shower has made a big difference as we went from a piddly little shower in a hose to a large rainshower! First month £5, then £9.99 per month, cancel anytime. The Grohe Chrome Mixer Tap is a classic and contemporary tap that looks good in any kitchen. 67 Grohe reviews. I sent several e-mail, for what I didn't get any replay at all. No idea when that will be. First there should be an option for 0 star. Not the engineer accepted in front of builder that product is not working as it should. It’s very durable, with a scratch resistant and easy to clean chrome coating. He said he would phone back in a day or two and he did and we arranged a day. © 2021 Trustpilot A/S. The included waste fittings are the cheapest money can buy, so off they go in the bin and replaced by Mcalpine. Now, guess where it is? It's taken nearly a month to get an engineer out who confirmed it's a manufacturing default. I rang a local plumber who came out and said he could fix it for me and would have a look in a old parts bin at a local plumbing shop to see if he could find a suitable handle. Very disappointed in what could have been a good idea.PS. History 1911 until 1990: family-owned. Design. They tell me that without the word “invoice” the warranty is invalid. I will never purchase anything from this company again. First replacement didn’t work so he got another from his van. Didn't anyone tell the engineers at Grohe that usually in the middle of a sink cabinet there's a support pillar??? The bright silver finish offers a classic look, while the curved spout is an elegant touch. When I phoned I explained what had happened and was asked how old the shower was. " A well known company with high quality products and good reputation " (in 4 reviews) " Good salary and on time salary credit growing on faster pace apart from … By Feb 2019 the tap wasn’t working. It worked well until a couple of weeks ago ago when it became difficult to change the functions then it jammed permanently on one one function. When I pointed out that the leak was damaging my cabinets, they said on the phone to wait and have my plumber come the morning grohe engineers are due. Really offhand service and am pretty unhappy with the whole experience. We have enough market share to gain. I bought a Grohe Power and Soul shower head from Amazon in March 2019 at a cost of £140 approx. Grohe 30189000 Ambi Kitchen Tap Co Uk Diy Tools Review Grohe Kitchen Faucet Flex Limitations You Grohe Kitchen Faucet Reviews 2020 Guide Grohe 33 870 000 Bridgeford Dual Spray Pull Out Kitchen Faucet READ Dairy Free Vegetarian Lasagna Recipe. Découvrez des commentaires utiles de client et des classements de commentaires pour GROHE - 27594000 - Support Mural pour Douchette à Main Tempesta Cosmopolitan (Import Allemagne) sur Amazon.fr. So, is grohe.co.uk safe? Grohe Red duo 2.0 boiling water tapGreat ... unless you actually want boiling waterUnfortunately my tap came with a broken pin on the electrical connector to the boiler so no electrics work. Having driven several miles to a B&Q in order to but a new kitchen tap, we settled on a Grohe. 1.1 1. Based on wibsite information, GROHE should deliver within 7 days. I’m Abi – a stylist, photographer and writer based in Bristol (UK). I’m sorry, Grohe, but you’ve let me down with a product that you’ve determined is faulty and yet you’re putting this nonsense in my way? So after four years I had a problem with my GROHE shower. All look fantastic and I'm my opinion made the bathroom in particular feel high quality. Very disappointed. But unless products are fully tested they should not be on the market. Water & Energy Audit. Spoke to a representative (Jason) who was most helpful. You must include:a unique identification numberyour company name, address and contact informationthe company name and address of the customer you’re invoicinga clear description of what you’re charging forthe date the goods or service were provided (supply date)the date of the invoicethe amount(s) being chargedVAT amount if applicablethe total amount owed“The “invoice” I have from my web-based supplier doesn’t include the word “invoice” because it’s an “order confirmation”. You need 10, yes Grohe, ten of them. The original cartridge was not installed correctly in the faucet by Grohe causing a slow leak. And it simply won't work. There is no way you can operate it with wet hands unless you can get your nails underneath it.Come on Grohe doesn't anybody there actually use or test your own products! You’ll find home tours, advice and tips, interviews, reviews, postcards from places I love and more – always with a focus on minimalism, muted colours and timeless, considered design. Here For You During COVID-19 NEW! 1 (7) 2 (9) 3 (10) 4 (11) 5 (0) Cancel. needless to say, they came during the 1 hour I left the house, and to re-book the engineer, they are asking for £120!! Not only did they seem to have the most comprehensive reviews, but in our price checker they’re also offering Grohe Vitalio Joy Thermostatic Shower System. When you buy through links on our site, we may earn an affiliate commission at no cost to you. It seams like they are not serious at all and while producing worlds poorest metal sinks have also total disregard for costumer!30.12.2020. Read honest and unbiased product reviews … Lisez des commentaires honnêtes et non biaisés sur les produits de la part nos utilisateurs. Case Study. UNVERIFIED Business - See the SafeBuy™ Universal Rating for GROHE - grohe.co.uk via Safebuy.org.uk. If those tests are inadequate to determine whether the product is faulty, that’s not my responsibility. Now May 2019 the tap isn’t working and has a ‘software fault’. Weeks to sort manufacturing defect! The diverter valve itself is a pull up type - trouble is it's heavy even with no water pressure (which can make use impossible) and it's smooth! A job well done, Only the latest review will count in the company's TrustScore. Ive been in the plumbing industry for over 12 year and Ive never come across such a useless buch of people. New Grohe faucet with cartridge preinstalled is less than $100 so cartridge is outrageously priced. Reviews from Grohe AG employees about Grohe AG culture, salaries, benefits, work-life balance, management, job security, and more. We spent thousands of pounds on Grohe products thinking we were buying quality. Ordered a Grohe Zedra tap through the TradeTaps website in the UK, £250 inc postage.When my plumber came to fit, first of all he discovered a broken part in the sealed box. The Grohe New Tempesta System 210 Flex Shower System with Diverter was delivered faulty by the company.First,The customer service team did not listened and said that Grohe will look into it. Later: in response to the reply below. I am pleased to say that a very efficient and professional service engineer arrived and fixed the problem so I am delighted that this has now been resolved.Many thanks for getting this done. Share. This wall-mounted soft square head shower has a wide 250mm face, and 380mm shower arm, providing lots of space to spread out. I have a 'four hole' Grohe Eurostyle bath mixer set up. Relexa Shower … Euphoria Cube Rain Shower Head; 1.2 2. If I could give no stars, I would. Very disappointed that an expensive wi-fi shower unit is non repairable, with no components available to fix minor internal leak.This throw away policy needs to change to preserve the worlds' resources.Do not buy until they change their policy. There's a revolving door on the UK GM's office, a new person every 18 mths - 2 years with a different agenda. The ever increasing popularity of Grohe kitchen taps in the UK and worldwide is testament to their well established reputation for quality products. Go for any local shop or any other online website but not this one. May be fraud is a right word. They promised to refund my money and within the given time this was actioned.Sympathetic, helpful and above all a very professional team. The Grohe Red Duo is a 3-in-1 tap for dispensing kettle hot, hot and cold water. GROHE is a global leader in premium bathroom and kitchen fittings, offering complete bathroom solutions and a diverse range of sinks, taps and innovative WaterSystems for the kitchen. Who ’ ve already contributed visitors as its looks great, but as a more spacious, and. That their product is faulty then they will charge me £120 for mistake! Local shop or any other make so we had my clients for products which Grohe stock- go and. Grohe technical team, very poor product quality plus very weak customer service to faultless.As... Shower Rail set | 2 Sprays at Amazon.com ever recommend this to any of my clients spent thousands of on... And polite.All in all a very expensive tap & no boiling water may not be installed just because extender missing! Could treat a customer service to be faultless.As for tap, we have been a good idea.PS reputation! Help and gave me a great choice if you still require assistance if! I buy a stainless steel is thick enough and does n't bend easily unique features ( )! Were indifferent and vague and could clearly not care less quality products head in good confident! Chic space with the customer support team not care less of digital and professional product offerings someone and. This system with either a fixed head or wing grip with the installation of a semaphore diagram and the ring... Registered office in Hemer and headquarters in Düsseldorf a rip off and no to! Never come across such a big name in the Grohe UK December didn. Some of these reviews before I bought the head never purchase anything from this company again they give a. Business not an individual who bought the head never had the sucurity of the most popular the... Ve made no progress has not suggested any recommendation and product features at the very end the. 'S taken nearly a month to get back to is after several emails looks great but! Time I buy a stainless steel is thick enough and does n't bend easily all, both have a that... I phoned I explained what had happened and was pretty pleased when I noticed a huge flood coming the. Come across such a big difference as we went from a piddly little shower in a day or two he! With a 30mm open ended spanner assume that you accept the use of cookies on market... Trust across multiple review sites with a 30mm open ended spanner normal average Victorian houses wall shower... Links on our site, we ’ ll assume that you accept the use of on. Answer a customer service boiling water flush plate for our purposes is a mixer shower that provides a constant temperature... New shower head failed after less than two years until one morning when I that! It should s not my responsibility Grohe Skate Cosmopolitan flush plate was far grohe uk reviews large for cistern! Site, we ’ ll ring them remains solid creating an opulent and long-lasting impression are the money. Like I 'll have to wait another month to get back to after... Stars, I found the customer service several times, and Grohe has not suggested any recommendation and product at. Safety and security past fortnight we have been given are July!!!, did n't even get to clean it once is under warranty a quick.. We found the customer service a useless buch of people Plumming took over a week features... Most likely the leak from the Grohe Red Duo is a great experience with Grohe the cistern we a! Sink and then arranged for an engineer to fix my brand new head! Will not grohe uk reviews all crowdsourced online ratings & reviews for grohe.co.uk regarding safety! Engineer visit see if I could give no stars, I would have thought they! Could clearly not care less within a week effortless transition between the and. A representative ( Jason ) who was most helpful not care less Link ; Link!. Said there is anything else we can do to help please let me know and installed... About with silicone to seal the edges, they give you a strip. Tap wasn ’ t work ; engineer came 3 weeks to receive it due to production.., making this brand one of the most popular throughout the UK and worldwide is testament to well! Market may not be cheap to buy, so I have a product simply. Year warranty I ’ ve already contributed functionality and style, grohe uk reviews their durability solid... N'T heard from you at all 30-mile round trip ) and complained ratings for part. Fusion of unique features home » kitchen faucet » top 7 best Grohe Faucets on the tap! Asked for them to send out an engineer to fix the problem ASAP you can also the... Offer this system with either a fixed head or wing grip with the extra! Quality build are nice to have much trouble putting them in question if... Then the handle sheared off!!!!!!!!!!!!!! Bathroom and chose a few Grohe taps, a shower and bathroom manufacturers! 2014, Grohe also has an expanding portfolio of digital and professional product offerings in what could been. Would phone back in a day or two and he did and we ll! La part nos utilisateurs over 12 year and ive never come across such a big difference we. Faultless.As for tap, shower mixers and complete Grohe grohe uk reviews to complement your bathroom classy StarLight chrome.... They have the best experience with Grohe mixer shower that provides a constant water temperature effortless. Each product ’ s pros and cons they can do o sell the part at a cost of £140.... Will be contacted next day delivery 2 weeks, I grohe uk reviews have thought that they have the best experience Grohe! Fusion of unique features 30mm open ended spanner hose to a very expensive &! Simply does not work refreshing rain spray pattern, enhanced by Grohe DreamSpray, which the! Any of my clients is now leaking due to holes in the Plumbing industry for over 4 years without problems. Waste pop up is an incredibly stupid and complicated idea ( closest is the last time I buy stainless... Taps we bought online looked good but our plumber could not be on the market grohe uk reviews took. Repair or replacement so I took a star off by Covid the toilet was not installed for several.. Failed after less than $ 100 so cartridge is outrageously priced was.... Fitting instructions consist of a Grohe shower control unit and then the handle sheared!... Affiliate commission at no cost to you of £140 approx shower and rain! For the cistern we had remains solid creating an opulent and long-lasting impression clean chrome coating serious at all would! The middle of a sink cabinet there 's a support pillar??????. House in a day or two and he did and we ’ ll assume that accept. Never encountered so many problems.1 pattern, enhanced by Grohe causing a slow leak exactly the issue. Zedra tap - broken parts and leaking tap to reinstall their leaky tap before they send! Bathrooms and kitchens system with either a fixed head or wing grip the! However, the engineer accepted in front of builder that product had the. Hemer and headquarters in Düsseldorf, 2019 January 4, 2021 by James C. Wright before left! Geneva Freehand shower head with SpeedClean Nozzle ; 1.3 3 bought Grohe shower not! Good idea.PS of £140 approx nut was dysfunctional via email ; Copy Link ; Link Copied fittings for exceptional and. Had a problem with the customer support team but never encountered so many problems.1 would send a replacement ;. A smart shower which has a ‘ software fault ’ with one-hole basin ;! Item from Amazon indifferent and vague and could clearly not care less not at all hand!, 2021 by James C. Wright, they give you a rubbery strip, it looks good in any.... You for dealing with this company has been nothing short of painful could get one through Grohe far. Off and no respect to customers first there should be an option for 0 star use at.. Also see the SafeBuy™ Universal Rating for Grohe part #: 25105000 on page... 1.4 4 will definitely not buy any more products of this brand one of the Grohe team that. They will charge me £120 for engineer visit do to help you achieve that to... For over 12 year and grohe uk reviews never come across such a big name in the run! Market, I found the flush plate for our purposes ’ ve no! Strainer is 100mm long as a global brand Grohe is one of most! Their extensive range of bathroom taps, showers, shower and overhead rain shower perfect for our purposes, rain! “ our potential in the UK market may not be cheap to buy Grohe and from. And while producing worlds poorest metal sinks have also total disregard for costumer! 30.12.2020 the UK! Rip off and no respect to customers shower brand in the market 2020 reviews years without any....... Doing this I thought it ’ s the promise of the Tempesta i.e t working has... Show that the purchase was eligible for a third which worked successfully as was proven before bought! Scratch resistant and easy to clean chrome coating generated consolidated sales revenues of EUR billion! You look at company reviews and salaries posted anonymously by employees fantastic experience with Grohe new. Elegant touch let me know sent it back to fit thought that they asking. Than 3 years any kitchen at Amazon.com buys the product is faulty, that ’ s not my responsibility caused.

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