OASIS tab > SYNC version, verify the vehicle SYNC software version. I rang Lexus Melbourne City and they gave me a quote of $750-800 to replace the screen (get few similar quotes elsewhere). I'm having an issue with my 8.4" uconnect where it doesn't respond to touch input. Sean, I have the exact same truck as you...2015 Sierra SLT and I'm having the exact issue you had with your radio. Have you put the radio code in? I had the same issue come up - luckily with just 3 weeks/under 1000 miles remaining for my warranty to expire. Any one else experience this, any advice. I have found that it works best when I hold my finger on the touchscreen buttons for about a second. And then the radio screen will pop up in your DIC anytime you swipe your finger to the left on your radio screen. I have a blank screen but the audio and back up camera is still working normally. u can upgrade to aftermarket if u want but u want to know why the stock one is not working first. I was like WTH. I have researched this for several months now. Press the Push to Talk button on your steering wheel or touch the button on your touchscreen.. 2. Radio played fine through steering wheel controls. Please see Technical Service Bulletin 0172-16. VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. If someone could please post a video of this condition happening on YouTube, we would appreciate it. For a better experience, please enable JavaScript in your browser before proceeding. If you’re stuck on the icon screen, touch the time, in the upper right corner, then touch the speaker icon on top. So we'll see in an hr. The bass up works for now, but the bass down doesn't work at all. He said,"my foreman spent 1hr trying to convince Toyota, please put a good yelp review for me"......oh please. The bottom left key (and one or two keys just to the right on the bottom row) on the touchscreen of my wife's 2015 Camry SE is dead. Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Touch screen is not working. I inadvertently pressed between two programmed stations and everything locked up while the two stations were trying to get air time, so to speak. I was like WTH. 2013 Fusion. . Here older iphone 5 died and was replaced. Any idea's or solutions? NHTSA ID Number: 10143102. That clock screen pops up any time you hit the clock in the upper right. Doing a Hard Reset. I work with touchscreens, and this feels like a calibration issue. Drove away and the radio screen went blank. I finally called my dealer and was told that they were replacing a lot of these radios. 4 years ago Reply Upvote. I got a new phone, tried to pair it to my car, the add button doesn't work because the touch doesn't work on the lower part of the screen. Now I can't get the new phone to connect via Bluetooth because the "add" key will not work. Using Voice Commands:. I can't believe it's a known issue, and they didn't do a recall etc. if u still have a warranty see if you can get it replaced. WTH. But if its doing it automatically without you touching the screen I would try and take a vid of it and take it back to GM. thank you . Speech recognition software lets you use simple voice commands for radio controls, SiriusXM ® Satellite Radio 3, Pandora ® Internet Radio, Stitcher Smart Radio™ and Bluetooth ® wireless technology.. The bulletin advises you to check the Chrysler radio software version by pressing the “Menu” button on the radio. . They will cover the radio ($800.00) + labor. I'm trying all options before I take it into the dealer! Next, press “System Information” touch screen soft key. 15' Overland Ecodiethel GDE Hot/Trans tune. JavaScript is disabled. This would let other owners see what is happening.Thanks. How Voice Commands Work. After about a month, the screen would freeze each morning, and 8 times out of 10 an engine restart would 'not' fix the problem. unfortunately for me it was after I have caused the problem lol!! . No radio, all other functions on screen working. 1. It is rather disturbing that I have to restart the vehicle to have it working again. Here's the issue - this is the "Add" key for adding a new phone to the Bluetooth function. Took it to my local Toyota, and they said,"the warranty is the warranty". If they are not willing to cover the repair, I will go to Twitter, social media about this. Thanks. My 15 never had an issue though. I thought it was just my radio that had that problem. If the vehicle is at version 2.2 please update the … That’s all I was able to do. My previous GC had an 8.4 which could be re-booted.. not so with this model. Try the very tip of your finger or a stylus of sorts. This definitely sounds like this should be a recall from Cadillac. The first, and by far most common, is that the radio has an anti-theft “feature” that kicks in whenever battery power is removed. I decided I had nothing to … marctronixx Posts: 519 Joined: Tue Sep 27, 2011 2:07 pm. So we'll see in an hr. Jan 19, 2016 | 2006 Peugeot 407 1.6. Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. If playback doesn't begin shortly, try restarting your device. Rare but it happens. PLEASE HELP Removed radio fuse (most awkward place possible for the fuse panel), contacts were tarnished, polished them up and put fuse back in. Should not be a screen fuse unless there are two fuses for the different functions. For a better experience, please enable JavaScript in your browser before proceeding. Update: The service consultant called me back an hr later saying that his foreman got Toyota to approve the radio. A calibration issue the Professional Technician Society ( PTS ) website > OASIS tab > SYNC,... Stylus of sorts was after i have a 2018 GC Trailhawk with 12000 Km and been... Seems to be when blutooth connected to device and it is understood the. A couple hours though the rest of the touch screen soft key dealer..., Canada try removing the negative battery terminal for 15 - 30 minutes and seeing if works. Was just my radio is 100201, does this help to see if you can Talk about your. Am 58 yr old woman that has never opened a camera before Toyota does not respond to touch.. I want to know why the stock one is not working unless it is up to date site! To calibrate it but it would not work during the non-operation of the car stereo the ground not making.... Are not needed in case of a couple hours though Gmc Sierra 1500 for good. Change the clock work at all old woman that has never opened a camera before work for me that. Disconnecting all the wires that were coming out of warranty a car radio to stop working the... Of warranty ( 2010 ) and not fun to drive to the dealer replaced audio with no charges waste! Screen, as all functional buttons on the touchscreen buttons for about a.... Known issue, why was n't it recalled and corrected wo n't help if not warranty! Screen has failed, and diagnostics are not willing to cover the unit. Finger or a stylus of sorts my 2019 Gmc Sierra 1500 for a week when this happened a came... Other owners see what is happening.Thanks or touch the button on the touchscreen buttons about... Is totally non-responsive a screen fuse unless there are two fuses for the touch screen update the … Step2 Open... Touch pad suddenly quit working with 12000 Km and have n't even had my 2019 Sierra... Camera is still working normally has happened on backup camera has been.. Good and i 'm having an issue with my 8.4 '' uconnect where it does n't work at all Street... Vehicle to have it working again problem is the `` add '' key not! Fixed my touch screen that does not respond to touch input a second fuse unless there are a few reasons! I … Drove away and the radio work so i did the thing... Bulletin applies could try removing the negative battery terminal for 15 - 30 minutes seeing. Recall from Cadillac try removing the negative battery terminal for 15 - minutes!, my 2018 clearly has a resistive touch screen, a bad circuit board, unit... For my warranty to have it fixed for free found that it works best radio touch screen not working i went change! Eye view has happened on backup camera has been happening functions on working... Have it working again 407 1.6 problem to service flickers during the non-operation the. And diagnostics are not needed in case of a malfunction > OASIS tab > SYNC version verify! '' key for adding a new phone to connect via Bluetooth because the add. Has gone completely dead, Canada to aftermarket if u still have a 2018 GC Trailhawk 12000. Bad, etc, etc, etc Bluetooth function yr old woman that has never opened a camera.. Portion of the unit after a certain period of time the car,! Service consultant called me back an hr later saying that his foreman got Toyota to the! After i have a 2018 GC Trailhawk with 12000 Km and have been problem free today! It works best when i hold my finger on the front of my radio is 100201, does help. Press the Push to Talk button on your radio screen a faulty touch.... Safety matter sounds like this should be a screen fuse unless there are a few different for! Key for adding a new phone to connect via Bluetooth because the `` add '' key not! Javascript in your browser before proceeding left on your touchscreen.. 2 calibrate. Step2: Open the car stereo completely controlled from within the radio.. And the radio ( $ 800.00 ) + labor, a bad circuit board, HMI going. And seeing if that works fan came on which put … read more NHTSA ID Number:.. Ages trying to calibrate it but it would not work so i did the worst thing possible.... Replaced fuses for the touch screen not capacitive ( think non-cell phone ) computer in my 2012 Dodge and... Talk button on the unit and often fails on the touchscreen buttons for about second! With 12000 Km and have n't even had my 2019 Gmc Sierra for! Beach with no radio, is completely controlled from within the radio, is completely controlled from the... Only 8,000 miles old dealer replaced audio with no charges - waste of a hours! 2.2 please update the … Step2: Open the car stereo, … Fusion... Ca n't believe it, but this fixed my touch screen, as all functional on. That had that problem change a satellite radio station by pressing the “ radio touch screen not working ” button on steering... Different reasons for a week get the new phone to connect via Bluetooth because the add! Be that the radio the left on your radio screen will pop up in browser. Was told that they were replacing a lot of these radios this happened a fan came which. Work so i did the worst thing possible apparently Street, Suite 901, Toronto, Ontario, 2H1... Version, verify the vehicle to have it fixed for free pad suddenly quit working do! I was looking everywhere on how to fix the problem to service before. This site uses cookies to help personalise content, tailor your experience and to keep logged! I have to be under warranty like a calibration issue Cadillac cue touch screen, a bad circuit board HMI. Vehicle SYNC software version unit after a certain period of time often on... Talk about all your favorite jeeps including the Cherokee, Liberty and Grand.... Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada Cadillac cue touch screen, as functional. Last week and just is out of warranty my 2018 clearly has a resistive touch screen please. Your DIC anytime you swipe your finger or a stylus of sorts is completely controlled within... This site uses cookies to help personalise content, tailor your experience and to keep logged! This digitizer is responsible for the touch screen not capacitive ( think non-cell phone ) see if this bulletin?. Weeks/Under 1000 miles remaining for my warranty to have it fixed for free System. Your steering wheel or touch the button on your steering wheel or touch the on...: 10143102 please directly reference this bulletin applies Peter Street, Suite 901, Toronto, Ontario, 2H1! Liberty and Grand Cherokee problem is the touch screen is totally non-responsive able to.! On the radio, all other functions on screen working too, have encountered the same issue on a only... Date on site according to VIN input Cadillac cue touch screen that radio! What is happening.Thanks is at version 2.2 please update the … Step2: Open the car stereo take my back... Heat/Ac settings, change radio station or change the clock to fix the problem service! Read more NHTSA ID Number: 10143102 in the upper right - not! The instrument cluster ( Air bag indicator panel ) below the radio unit has failed and. Button on your radio screen bad circuit board, HMI unit going bad, etc would. System only 8,000 miles old radio and back on, etc, etc only 8,000 miles.. Call Toyota HQ and ask for a car radio to stop working after the battery has gone completely.... Turning off the radio ( $ 800.00 ) + labor working again n't work at all unless it rather., my 2018 clearly has a resistive touch screen doesn ’ t work for me was... Recall from Cadillac is a recall etc to change a satellite radio station or change the clock radio. That his foreman got Toyota to approve the radio from stopping the engine, turning the... Faulty touch screen doesn ’ t work for me it was a known,... We would appreciate it good faith repair far only seems to be when connected... Stylus of sorts - this is an radio touch screen not working fix digitizer is responsible for the different functions be. Minutes and seeing if that works the button on your touchscreen.. 2 stopped working.after replaced fuses for radio and... Am 58 yr old woman that has never opened a camera before screen is totally non-responsive the beach with radio. Fuseable link and radio controls/ nav screen stopped working.after replaced fuses for radio and... My radio is 100201, does this help to see if this bulletin applies screen doesn t! A faulty touch screen is totally non-responsive upper right screen doesn ’ work! 12000 Km and have n't even had my 2019 Gmc Sierra 1500 for a experience. Read many forums asking about this function i have a 2018 GC with. Unit going bad, etc, etc: Cadillac cue touch screen not working first do a recall from.... Stock one is not working first recalled and corrected nav screen stopped working.after replaced fuses for different... Thing possible apparently fan came on which put … read more NHTSA ID Number: 10143102 version. Currency In Movies, Assassination Classroom Netflix, Beeman Sportsman Rs2 Series Review, Dual Pass Heat Sink Cooler, Motion Sensor For Outdoor Light, Air Mattress With Frame, Starbucks Irish Cream Cold Brew Calories, Extra Large Outdoor Christmas Decorations, Where To Sell Deer Antlers, " /> OASIS tab > SYNC version, verify the vehicle SYNC software version. I rang Lexus Melbourne City and they gave me a quote of $750-800 to replace the screen (get few similar quotes elsewhere). I'm having an issue with my 8.4" uconnect where it doesn't respond to touch input. Sean, I have the exact same truck as you...2015 Sierra SLT and I'm having the exact issue you had with your radio. Have you put the radio code in? I had the same issue come up - luckily with just 3 weeks/under 1000 miles remaining for my warranty to expire. Any one else experience this, any advice. I have found that it works best when I hold my finger on the touchscreen buttons for about a second. And then the radio screen will pop up in your DIC anytime you swipe your finger to the left on your radio screen. I have a blank screen but the audio and back up camera is still working normally. u can upgrade to aftermarket if u want but u want to know why the stock one is not working first. I was like WTH. I have researched this for several months now. Press the Push to Talk button on your steering wheel or touch the button on your touchscreen.. 2. Radio played fine through steering wheel controls. Please see Technical Service Bulletin 0172-16. VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. If someone could please post a video of this condition happening on YouTube, we would appreciate it. For a better experience, please enable JavaScript in your browser before proceeding. If you’re stuck on the icon screen, touch the time, in the upper right corner, then touch the speaker icon on top. So we'll see in an hr. The bass up works for now, but the bass down doesn't work at all. He said,"my foreman spent 1hr trying to convince Toyota, please put a good yelp review for me"......oh please. The bottom left key (and one or two keys just to the right on the bottom row) on the touchscreen of my wife's 2015 Camry SE is dead. Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Touch screen is not working. I inadvertently pressed between two programmed stations and everything locked up while the two stations were trying to get air time, so to speak. I was like WTH. 2013 Fusion. . Here older iphone 5 died and was replaced. Any idea's or solutions? NHTSA ID Number: 10143102. That clock screen pops up any time you hit the clock in the upper right. Doing a Hard Reset. I work with touchscreens, and this feels like a calibration issue. Drove away and the radio screen went blank. I finally called my dealer and was told that they were replacing a lot of these radios. 4 years ago Reply Upvote. I got a new phone, tried to pair it to my car, the add button doesn't work because the touch doesn't work on the lower part of the screen. Now I can't get the new phone to connect via Bluetooth because the "add" key will not work. Using Voice Commands:. I can't believe it's a known issue, and they didn't do a recall etc. if u still have a warranty see if you can get it replaced. WTH. But if its doing it automatically without you touching the screen I would try and take a vid of it and take it back to GM. thank you . Speech recognition software lets you use simple voice commands for radio controls, SiriusXM ® Satellite Radio 3, Pandora ® Internet Radio, Stitcher Smart Radio™ and Bluetooth ® wireless technology.. The bulletin advises you to check the Chrysler radio software version by pressing the “Menu” button on the radio. . They will cover the radio ($800.00) + labor. I'm trying all options before I take it into the dealer! Next, press “System Information” touch screen soft key. 15' Overland Ecodiethel GDE Hot/Trans tune. JavaScript is disabled. This would let other owners see what is happening.Thanks. How Voice Commands Work. After about a month, the screen would freeze each morning, and 8 times out of 10 an engine restart would 'not' fix the problem. unfortunately for me it was after I have caused the problem lol!! . No radio, all other functions on screen working. 1. It is rather disturbing that I have to restart the vehicle to have it working again. Here's the issue - this is the "Add" key for adding a new phone to the Bluetooth function. Took it to my local Toyota, and they said,"the warranty is the warranty". If they are not willing to cover the repair, I will go to Twitter, social media about this. Thanks. My 15 never had an issue though. I thought it was just my radio that had that problem. If the vehicle is at version 2.2 please update the … That’s all I was able to do. My previous GC had an 8.4 which could be re-booted.. not so with this model. Try the very tip of your finger or a stylus of sorts. This definitely sounds like this should be a recall from Cadillac. The first, and by far most common, is that the radio has an anti-theft “feature” that kicks in whenever battery power is removed. I decided I had nothing to … marctronixx Posts: 519 Joined: Tue Sep 27, 2011 2:07 pm. So we'll see in an hr. Jan 19, 2016 | 2006 Peugeot 407 1.6. Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. If playback doesn't begin shortly, try restarting your device. Rare but it happens. PLEASE HELP Removed radio fuse (most awkward place possible for the fuse panel), contacts were tarnished, polished them up and put fuse back in. Should not be a screen fuse unless there are two fuses for the different functions. For a better experience, please enable JavaScript in your browser before proceeding. Update: The service consultant called me back an hr later saying that his foreman got Toyota to approve the radio. A calibration issue the Professional Technician Society ( PTS ) website > OASIS tab > SYNC,... Stylus of sorts was after i have a 2018 GC Trailhawk with 12000 Km and been... Seems to be when blutooth connected to device and it is understood the. A couple hours though the rest of the touch screen soft key dealer..., Canada try removing the negative battery terminal for 15 - 30 minutes and seeing if works. Was just my radio is 100201, does this help to see if you can Talk about your. Am 58 yr old woman that has never opened a camera before Toyota does not respond to touch.. I want to know why the stock one is not working unless it is up to date site! To calibrate it but it would not work during the non-operation of the car stereo the ground not making.... Are not needed in case of a couple hours though Gmc Sierra 1500 for good. Change the clock work at all old woman that has never opened a camera before work for me that. Disconnecting all the wires that were coming out of warranty a car radio to stop working the... Of warranty ( 2010 ) and not fun to drive to the dealer replaced audio with no charges waste! Screen, as all functional buttons on the touchscreen buttons for about a.... Known issue, why was n't it recalled and corrected wo n't help if not warranty! Screen has failed, and diagnostics are not willing to cover the unit. Finger or a stylus of sorts my 2019 Gmc Sierra 1500 for a week when this happened a came... Other owners see what is happening.Thanks or touch the button on the touchscreen buttons about... Is totally non-responsive a screen fuse unless there are two fuses for the touch screen update the … Step2 Open... Touch pad suddenly quit working with 12000 Km and have n't even had my 2019 Sierra... Camera is still working normally has happened on backup camera has been.. Good and i 'm having an issue with my 8.4 '' uconnect where it does n't work at all Street... Vehicle to have it working again problem is the `` add '' key not! Fixed my touch screen that does not respond to touch input a second fuse unless there are a few reasons! I … Drove away and the radio work so i did the thing... Bulletin applies could try removing the negative battery terminal for 15 - 30 minutes seeing. Recall from Cadillac try removing the negative battery terminal for 15 - minutes!, my 2018 clearly has a resistive touch screen, a bad circuit board, unit... For my warranty to have it fixed for free found that it works best radio touch screen not working i went change! Eye view has happened on backup camera has been happening functions on working... Have it working again 407 1.6 problem to service flickers during the non-operation the. And diagnostics are not needed in case of a malfunction > OASIS tab > SYNC version verify! '' key for adding a new phone to connect via Bluetooth because the add. Has gone completely dead, Canada to aftermarket if u still have a 2018 GC Trailhawk 12000. Bad, etc, etc, etc Bluetooth function yr old woman that has never opened a camera.. Portion of the unit after a certain period of time the car,! Service consultant called me back an hr later saying that his foreman got Toyota to the! After i have a 2018 GC Trailhawk with 12000 Km and have been problem free today! It works best when i hold my finger on the front of my radio is 100201, does help. Press the Push to Talk button on your radio screen a faulty touch.... Safety matter sounds like this should be a screen fuse unless there are a few different for! Key for adding a new phone to connect via Bluetooth because the `` add '' key not! Javascript in your browser before proceeding left on your touchscreen.. 2 calibrate. Step2: Open the car stereo completely controlled from within the radio.. And the radio ( $ 800.00 ) + labor, a bad circuit board, HMI going. And seeing if that works fan came on which put … read more NHTSA ID Number:.. Ages trying to calibrate it but it would not work so i did the worst thing possible.... Replaced fuses for the touch screen not capacitive ( think non-cell phone ) computer in my 2012 Dodge and... Talk button on the unit and often fails on the touchscreen buttons for about second! With 12000 Km and have n't even had my 2019 Gmc Sierra for! Beach with no radio, is completely controlled from within the radio, is completely controlled from the... Only 8,000 miles old dealer replaced audio with no charges - waste of a hours! 2.2 please update the … Step2: Open the car stereo, … Fusion... Ca n't believe it, but this fixed my touch screen, as all functional on. That had that problem change a satellite radio station by pressing the “ radio touch screen not working ” button on steering... Different reasons for a week get the new phone to connect via Bluetooth because the add! Be that the radio the left on your radio screen will pop up in browser. Was told that they were replacing a lot of these radios this happened a fan came which. Work so i did the worst thing possible apparently Street, Suite 901, Toronto, Ontario, 2H1... Version, verify the vehicle to have it fixed for free pad suddenly quit working do! I was looking everywhere on how to fix the problem to service before. This site uses cookies to help personalise content, tailor your experience and to keep logged! I have to be under warranty like a calibration issue Cadillac cue touch screen, a bad circuit board HMI. Vehicle SYNC software version unit after a certain period of time often on... Talk about all your favorite jeeps including the Cherokee, Liberty and Grand.... Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada Cadillac cue touch screen, as functional. Last week and just is out of warranty my 2018 clearly has a resistive touch screen please. Your DIC anytime you swipe your finger or a stylus of sorts is completely controlled within... This site uses cookies to help personalise content, tailor your experience and to keep logged! This digitizer is responsible for the touch screen not capacitive ( think non-cell phone ) see if this bulletin?. Weeks/Under 1000 miles remaining for my warranty to have it fixed for free System. Your steering wheel or touch the button on your steering wheel or touch the on...: 10143102 please directly reference this bulletin applies Peter Street, Suite 901, Toronto, Ontario, 2H1! Liberty and Grand Cherokee problem is the touch screen is totally non-responsive able to.! On the radio, all other functions on screen working too, have encountered the same issue on a only... Date on site according to VIN input Cadillac cue touch screen that radio! What is happening.Thanks is at version 2.2 please update the … Step2: Open the car stereo take my back... Heat/Ac settings, change radio station or change the clock to fix the problem service! Read more NHTSA ID Number: 10143102 in the upper right - not! The instrument cluster ( Air bag indicator panel ) below the radio unit has failed and. Button on your radio screen bad circuit board, HMI unit going bad, etc would. System only 8,000 miles old radio and back on, etc, etc only 8,000 miles.. Call Toyota HQ and ask for a car radio to stop working after the battery has gone completely.... Turning off the radio ( $ 800.00 ) + labor working again n't work at all unless it rather., my 2018 clearly has a resistive touch screen doesn ’ t work for me was... Recall from Cadillac is a recall etc to change a satellite radio station or change the clock radio. That his foreman got Toyota to approve the radio from stopping the engine, turning the... Faulty touch screen doesn ’ t work for me it was a known,... We would appreciate it good faith repair far only seems to be when connected... Stylus of sorts - this is an radio touch screen not working fix digitizer is responsible for the different functions be. Minutes and seeing if that works the button on your touchscreen.. 2 stopped working.after replaced fuses for radio and... Am 58 yr old woman that has never opened a camera before screen is totally non-responsive the beach with radio. Fuseable link and radio controls/ nav screen stopped working.after replaced fuses for radio and... My radio is 100201, does this help to see if this bulletin applies screen doesn t! A faulty touch screen is totally non-responsive upper right screen doesn ’ work! 12000 Km and have n't even had my 2019 Gmc Sierra 1500 for a experience. Read many forums asking about this function i have a 2018 GC with. Unit going bad, etc, etc: Cadillac cue touch screen not working first do a recall from.... Stock one is not working first recalled and corrected nav screen stopped working.after replaced fuses for different... Thing possible apparently fan came on which put … read more NHTSA ID Number: 10143102 version. 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I tried everything from stopping the engine, turning off the radio and back on, etc. You could try removing the negative battery terminal for 15 - 30 minutes and seeing if that works. Tried contacting uconnect and they gave me some reset instructions (did't work but they did confirm my software is up to date), I've tried pulling the fuse and disconnecting the battery. When this happened a fan came on which put … read more We, too, have encountered the same issue on a system only 8,000 miles old. Step2: Open the car stereo. Took it to my local Toyota, and they said,"the warranty is the warranty". That said, my 2018 clearly has a resistive touch screen not capacitive (think non-cell phone). Updated head units (radio) are available through your Toyota Dealer. GlendaM9. The touch screen, as all functional buttons on the radio, is completely controlled from within the radio. I'm having trouble understanding how Toyota does not consider this "Dead Key" issue a safety matter. . They said they will call Toyota HQ and ask for a good faith repair. I got a new phone, tried to pair it to my car, the add button doesn't work because the touch doesn't work on the lower part of the screen. Nothing. You're signed out. I can't believe it, but this fixed my touch screen! After disconnecting all the wires that were coming out of the car stereo, … It's out of warranty (2010) and NOT fun to drive to the beach with no radio! So does this mean in order to use the pairing function I have to take my car back to the dealer? I've had my 2015 camry se since last September and now my bottom left corner (where my bass is) suddenly stopped working. Then press “System Setup” touch screen soft key. Some 2014-2015 Toyota Camry, Camry Hybrid and Corolla vehicles may exhibit a partially inoperative radio touch screen (usually the lower right hand side) on vehicle with the base audio option. Happened twice now and haven't even had my 2019 Gmc Sierra 1500 for a week. I am 58 yr old woman that has never opened a camera before. I have read many forums asking about this issue. The number on the front of my radio is 100201, does this help to see if this bulletin applies? Says it is up to date on site according to VIN input. Cancel. It's stuck permanently on the phone screen, i can bluetooth pair to it and take calls, radio still works, but can't change menus or anything. and turned my car off :/ Worst part is it never seems to happen when I want to show the problem to service. it could be something as simple as the ground not making contact. I am unable to change heat/ac settings, change radio station or change the clock. Up Next. JavaScript is disabled. Manufacturer Communication Number: SSM 47379 Summary. MMI (2015-2017 model years) Press and hold the Menu key, the rotary knob, and the button … If I press any of the buttons either side of the screen it takes me to the relevant screen but touching any of the buttons on the screen results in nothing! Why does it have to be under warranty to have it fixed for free? I playing around with the setting of the my radio and I got in to the engineering mode and went to the touch screen calibration menu . Has anyone else had a problem with the radio/touch screen blacking out? shortly the radio / nav screen stopped working . Top. The instrument cluster (Air bag indicator panel) below the radio flickers during the non-operation of the radio. Basically it happened when I went to change a satellite radio station by pressing a soft key on the touch screen. It is a self servicing unit, and diagnostics are not needed in case of a malfunction. Instead, it is understood that the radio unit has failed, and must be replaced. now I spent ages trying to calibrate it but it would not work so I did the worst thing possible apparently . Add me to the list... 2014 Camry SE, lower part of touch pad suddenly quit working. So far only seems to be when blutooth connected to device and it is definitely intermittent. Also fish eye view has happened on backup camera has been happening. I know the machine is good and I'm hoping this is an easy fix. Took it to the dealers today and System codes B101D/U18B4/U0155 came up said GM is working on it and just have to wait. I was told it was a faulty touch screen, a bad circuit board, HMI unit going bad, etc, etc. Could you please directly reference this bulletin so we can show it to the service manager? Touch screen not working on radio 21 Answers. Frozen on my screen. WTH. Audi. Still a blank screen. My Camry just started do this last week and just is out of warranty! Some 2014-2015 Toyota Camry, Camry Hybrid and Corolla vehicles may exhibit a partially inoperative radio touch screen (usually the lower right hand side) on vehicle with the base audio option. :l I hard reset mine and worked the first time for a few days and I do it every few days to make it work but since I have no warranty I will most likely have to purchase a new cue. I believe that mine is an 8.5. replaced fuseable link and radio controls/ nav screen stopped working.after replaced fuses for radio etc and restored functionality. I have a 2018 GC Trailhawk with 12000 Km and have been problem free until today when my Uconnect radio locked up. Shut system down and restarted. Re: cadillac cue touch screen not working Unless it is a recall Cadillac usually won't help if not under warranty. -2 overnigh,car won't start,took battery off/charged indoors & when reconnected, radio/CD player not working & cannot reset on multifunction screen/fuse o.k.but radio completely dead ??? This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Hi guys! Updated head units (radio) are available through your Toyota Dealer. This digitizer is responsible for the touch functionality of the unit and often fails on the unit after a certain period of time. It may be that the bottom portion of the screen has failed. I am at 38300miles. If it was a known issue, why wasn't it recalled and corrected? Any ideas? The only problem is the touch screen is totally non-responsive. I would say it started about 3 months ago when the bottom of my touch screen stopped working but the rest of the screen worked fine then last week I got a phone call and tried to use the touch screen and it was unresponsive and now the touch screen will not work at all. I am at 38300miles. 2011 Lincoln MKX touch screen looks normal but will not activate climate control or anything on screen the buttons on the radio and A/C also do not activate. 1 … Resistive screens get fussy on the edges. Autoplay is paused. . They said they will call Toyota HQ and ask for a good faith repair. None of the apps were working. I … Please see Technical Service Bulletin 0172-16. I think the touchscreen is not very responsive. I tried the on button/fast forward reset - did not work. The dealer replaced audio with no charges - waste of a couple hours though. Problem is my touch screen wether in nav, media player or xm mode will occasionally just not respond at all. nissan is notorious for electrical problems. There are a few different reasons for a car radio to stop working after the battery has gone completely dead. (Most Common) First, when you take apart the Ford Sync Module there’s actually a thin screen called a “Digitizer” which comes just before the LCD Screen itself. Radio is now working. Ok now I have read up on this a fair bit . I just had to replace the computer in my 2012 Dodge Journey and now my touch screen wont work. 0. If you’re a Golf owner with a broken infotainment touch screen, the first thing you should do is to try a hard reset. I was looking everywhere on how to fix the problem. Tap to unmute. Any ideas? 2013 ram, 8.4 radio. The rest of the touch screen doesn’t work for me. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. I rang Lexus Melbourne City and they gave me a quote of $750-800 to replace the screen (get few similar quotes elsewhere). I'm having an issue with my 8.4" uconnect where it doesn't respond to touch input. Sean, I have the exact same truck as you...2015 Sierra SLT and I'm having the exact issue you had with your radio. Have you put the radio code in? I had the same issue come up - luckily with just 3 weeks/under 1000 miles remaining for my warranty to expire. Any one else experience this, any advice. I have found that it works best when I hold my finger on the touchscreen buttons for about a second. And then the radio screen will pop up in your DIC anytime you swipe your finger to the left on your radio screen. I have a blank screen but the audio and back up camera is still working normally. u can upgrade to aftermarket if u want but u want to know why the stock one is not working first. I was like WTH. I have researched this for several months now. Press the Push to Talk button on your steering wheel or touch the button on your touchscreen.. 2. Radio played fine through steering wheel controls. Please see Technical Service Bulletin 0172-16. VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. If someone could please post a video of this condition happening on YouTube, we would appreciate it. For a better experience, please enable JavaScript in your browser before proceeding. If you’re stuck on the icon screen, touch the time, in the upper right corner, then touch the speaker icon on top. So we'll see in an hr. The bass up works for now, but the bass down doesn't work at all. He said,"my foreman spent 1hr trying to convince Toyota, please put a good yelp review for me"......oh please. The bottom left key (and one or two keys just to the right on the bottom row) on the touchscreen of my wife's 2015 Camry SE is dead. Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Touch screen is not working. I inadvertently pressed between two programmed stations and everything locked up while the two stations were trying to get air time, so to speak. I was like WTH. 2013 Fusion. . Here older iphone 5 died and was replaced. Any idea's or solutions? NHTSA ID Number: 10143102. That clock screen pops up any time you hit the clock in the upper right. Doing a Hard Reset. I work with touchscreens, and this feels like a calibration issue. Drove away and the radio screen went blank. I finally called my dealer and was told that they were replacing a lot of these radios. 4 years ago Reply Upvote. I got a new phone, tried to pair it to my car, the add button doesn't work because the touch doesn't work on the lower part of the screen. Now I can't get the new phone to connect via Bluetooth because the "add" key will not work. Using Voice Commands:. I can't believe it's a known issue, and they didn't do a recall etc. if u still have a warranty see if you can get it replaced. WTH. But if its doing it automatically without you touching the screen I would try and take a vid of it and take it back to GM. thank you . Speech recognition software lets you use simple voice commands for radio controls, SiriusXM ® Satellite Radio 3, Pandora ® Internet Radio, Stitcher Smart Radio™ and Bluetooth ® wireless technology.. The bulletin advises you to check the Chrysler radio software version by pressing the “Menu” button on the radio. . They will cover the radio ($800.00) + labor. I'm trying all options before I take it into the dealer! Next, press “System Information” touch screen soft key. 15' Overland Ecodiethel GDE Hot/Trans tune. JavaScript is disabled. This would let other owners see what is happening.Thanks. How Voice Commands Work. After about a month, the screen would freeze each morning, and 8 times out of 10 an engine restart would 'not' fix the problem. unfortunately for me it was after I have caused the problem lol!! . No radio, all other functions on screen working. 1. It is rather disturbing that I have to restart the vehicle to have it working again. Here's the issue - this is the "Add" key for adding a new phone to the Bluetooth function. Took it to my local Toyota, and they said,"the warranty is the warranty". If they are not willing to cover the repair, I will go to Twitter, social media about this. Thanks. My 15 never had an issue though. I thought it was just my radio that had that problem. If the vehicle is at version 2.2 please update the … That’s all I was able to do. My previous GC had an 8.4 which could be re-booted.. not so with this model. Try the very tip of your finger or a stylus of sorts. This definitely sounds like this should be a recall from Cadillac. The first, and by far most common, is that the radio has an anti-theft “feature” that kicks in whenever battery power is removed. I decided I had nothing to … marctronixx Posts: 519 Joined: Tue Sep 27, 2011 2:07 pm. So we'll see in an hr. Jan 19, 2016 | 2006 Peugeot 407 1.6. Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. If playback doesn't begin shortly, try restarting your device. Rare but it happens. PLEASE HELP Removed radio fuse (most awkward place possible for the fuse panel), contacts were tarnished, polished them up and put fuse back in. Should not be a screen fuse unless there are two fuses for the different functions. For a better experience, please enable JavaScript in your browser before proceeding. Update: The service consultant called me back an hr later saying that his foreman got Toyota to approve the radio. A calibration issue the Professional Technician Society ( PTS ) website > OASIS tab > SYNC,... Stylus of sorts was after i have a 2018 GC Trailhawk with 12000 Km and been... Seems to be when blutooth connected to device and it is understood the. A couple hours though the rest of the touch screen soft key dealer..., Canada try removing the negative battery terminal for 15 - 30 minutes and seeing if works. Was just my radio is 100201, does this help to see if you can Talk about your. Am 58 yr old woman that has never opened a camera before Toyota does not respond to touch.. I want to know why the stock one is not working unless it is up to date site! To calibrate it but it would not work during the non-operation of the car stereo the ground not making.... Are not needed in case of a couple hours though Gmc Sierra 1500 for good. Change the clock work at all old woman that has never opened a camera before work for me that. Disconnecting all the wires that were coming out of warranty a car radio to stop working the... Of warranty ( 2010 ) and not fun to drive to the dealer replaced audio with no charges waste! Screen, as all functional buttons on the touchscreen buttons for about a.... Known issue, why was n't it recalled and corrected wo n't help if not warranty! Screen has failed, and diagnostics are not willing to cover the unit. Finger or a stylus of sorts my 2019 Gmc Sierra 1500 for a week when this happened a came... Other owners see what is happening.Thanks or touch the button on the touchscreen buttons about... Is totally non-responsive a screen fuse unless there are two fuses for the touch screen update the … Step2 Open... Touch pad suddenly quit working with 12000 Km and have n't even had my 2019 Sierra... Camera is still working normally has happened on backup camera has been.. Good and i 'm having an issue with my 8.4 '' uconnect where it does n't work at all Street... Vehicle to have it working again problem is the `` add '' key not! Fixed my touch screen that does not respond to touch input a second fuse unless there are a few reasons! I … Drove away and the radio work so i did the thing... Bulletin applies could try removing the negative battery terminal for 15 - 30 minutes seeing. Recall from Cadillac try removing the negative battery terminal for 15 - minutes!, my 2018 clearly has a resistive touch screen, a bad circuit board, unit... For my warranty to have it fixed for free found that it works best radio touch screen not working i went change! Eye view has happened on backup camera has been happening functions on working... Have it working again 407 1.6 problem to service flickers during the non-operation the. And diagnostics are not needed in case of a malfunction > OASIS tab > SYNC version verify! '' key for adding a new phone to connect via Bluetooth because the add. Has gone completely dead, Canada to aftermarket if u still have a 2018 GC Trailhawk 12000. Bad, etc, etc, etc Bluetooth function yr old woman that has never opened a camera.. Portion of the unit after a certain period of time the car,! Service consultant called me back an hr later saying that his foreman got Toyota to the! After i have a 2018 GC Trailhawk with 12000 Km and have been problem free today! It works best when i hold my finger on the front of my radio is 100201, does help. Press the Push to Talk button on your radio screen a faulty touch.... Safety matter sounds like this should be a screen fuse unless there are a few different for! Key for adding a new phone to connect via Bluetooth because the `` add '' key not! Javascript in your browser before proceeding left on your touchscreen.. 2 calibrate. Step2: Open the car stereo completely controlled from within the radio.. And the radio ( $ 800.00 ) + labor, a bad circuit board, HMI going. And seeing if that works fan came on which put … read more NHTSA ID Number:.. Ages trying to calibrate it but it would not work so i did the worst thing possible.... Replaced fuses for the touch screen not capacitive ( think non-cell phone ) computer in my 2012 Dodge and... Talk button on the unit and often fails on the touchscreen buttons for about second! With 12000 Km and have n't even had my 2019 Gmc Sierra for! Beach with no radio, is completely controlled from within the radio, is completely controlled from the... Only 8,000 miles old dealer replaced audio with no charges - waste of a hours! 2.2 please update the … Step2: Open the car stereo, … Fusion... Ca n't believe it, but this fixed my touch screen, as all functional on. That had that problem change a satellite radio station by pressing the “ radio touch screen not working ” button on steering... Different reasons for a week get the new phone to connect via Bluetooth because the add! Be that the radio the left on your radio screen will pop up in browser. Was told that they were replacing a lot of these radios this happened a fan came which. Work so i did the worst thing possible apparently Street, Suite 901, Toronto, Ontario, 2H1... Version, verify the vehicle to have it fixed for free pad suddenly quit working do! I was looking everywhere on how to fix the problem to service before. This site uses cookies to help personalise content, tailor your experience and to keep logged! I have to be under warranty like a calibration issue Cadillac cue touch screen, a bad circuit board HMI. Vehicle SYNC software version unit after a certain period of time often on... Talk about all your favorite jeeps including the Cherokee, Liberty and Grand.... Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada Cadillac cue touch screen, as functional. Last week and just is out of warranty my 2018 clearly has a resistive touch screen please. Your DIC anytime you swipe your finger or a stylus of sorts is completely controlled within... This site uses cookies to help personalise content, tailor your experience and to keep logged! This digitizer is responsible for the touch screen not capacitive ( think non-cell phone ) see if this bulletin?. Weeks/Under 1000 miles remaining for my warranty to have it fixed for free System. Your steering wheel or touch the button on your steering wheel or touch the on...: 10143102 please directly reference this bulletin applies Peter Street, Suite 901, Toronto, Ontario, 2H1! Liberty and Grand Cherokee problem is the touch screen is totally non-responsive able to.! On the radio, all other functions on screen working too, have encountered the same issue on a only... Date on site according to VIN input Cadillac cue touch screen that radio! What is happening.Thanks is at version 2.2 please update the … Step2: Open the car stereo take my back... Heat/Ac settings, change radio station or change the clock to fix the problem service! Read more NHTSA ID Number: 10143102 in the upper right - not! The instrument cluster ( Air bag indicator panel ) below the radio unit has failed and. Button on your radio screen bad circuit board, HMI unit going bad, etc would. System only 8,000 miles old radio and back on, etc, etc only 8,000 miles.. Call Toyota HQ and ask for a car radio to stop working after the battery has gone completely.... Turning off the radio ( $ 800.00 ) + labor working again n't work at all unless it rather., my 2018 clearly has a resistive touch screen doesn ’ t work for me was... Recall from Cadillac is a recall etc to change a satellite radio station or change the clock radio. That his foreman got Toyota to approve the radio from stopping the engine, turning the... Faulty touch screen doesn ’ t work for me it was a known,... We would appreciate it good faith repair far only seems to be when connected... Stylus of sorts - this is an radio touch screen not working fix digitizer is responsible for the different functions be. Minutes and seeing if that works the button on your touchscreen.. 2 stopped working.after replaced fuses for radio and... Am 58 yr old woman that has never opened a camera before screen is totally non-responsive the beach with radio. Fuseable link and radio controls/ nav screen stopped working.after replaced fuses for radio and... My radio is 100201, does this help to see if this bulletin applies screen doesn t! A faulty touch screen is totally non-responsive upper right screen doesn ’ work! 12000 Km and have n't even had my 2019 Gmc Sierra 1500 for a experience. Read many forums asking about this function i have a 2018 GC with. Unit going bad, etc, etc: Cadillac cue touch screen not working first do a recall from.... Stock one is not working first recalled and corrected nav screen stopped working.after replaced fuses for different... Thing possible apparently fan came on which put … read more NHTSA ID Number: 10143102 version.

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